Enetica - Australian web hosting and accredited domain name registrar
 
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Support

Support Resources
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Enetica provides a complete range of options to help you with your domain name and hosting needs. We have compiled a comprehensive database of online material for instant access. We are also available by email or phone to help with your questions.



Self-Help Knowledge Base

We are continuously adding and updating our knowledge base, it covers both hosting and domain registration issues. It will take you only seconds to do a search, and you are very likley to find the solution to your problems.

Browse Knowledge Base...


Online Video Tutorials

We have compiled in excess of 100 movie tutorials to cover most aspects of our Professional Hosting products: cPanel, Fantastico, FTP settings, DNS settings, etc.
They are very easy to follow and each is for a specific part of the system.

View online video tutorials...


Email Support

Our preferred method of support is email as it is the most efficient way for our staff to provide support. We have a stated goal of replying to all emails within 2 hours during our office hours.

Email our support team...

Phone Support  

1300 720 043
or

+61 2 9779 1166

Office Hours : Monday to Friday
8:30AM to 6:00PM AEST



Why choose Enetica?

Instant Setup and Activation on all accounts

99.9% uptime guarantee
30 Day unconditional money back guarantee
Website backups
24 Hour Monitoring of all our servers
Online movie tutorials
Unlimited Support
Online knowledge base, video tutorial, phone and email support
100% Australian
All our staff and hardware are located in Australia
Flat rate pricing, No Hidden Fees

 

 
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