Reseller Support & Self-Help
Enetica provides a complete range of options to help you with your
domain name and hosting needs. We have compiled a comprehensive database
of online material for instant access, we are also available by email
or phone to help with your questions.
Self-Help
Knowledge Base
We are continuously adding and updating our knowledge base,
it covers both hosting and domain registration issues. It will
take you only seconds to do a search, and you are very likley
to find the solution to your problems.
Browse Knowledge Base...
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Online
Video Tutorials
We have compiled in excess of 100 movie tutorials to cover
most aspects of our Professional Hosting products: cPanel,
Fantastico, FTP settings, DNS settings, etc.
They are very easy to follow and each is for a specific part
of the system.
View online video tutorials...
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Email
Support
Our preferred method of support is email, it is the most efficient
way for our staff to provide support, we have a stated goal
of replying to all emails within 2 hours during our office
hours.
Email
our support team... |
Phone
Support
1300 720 043
or
+61 2 8894 1011
Office Hours : Monday to Friday
8:30AM to 6:30PM AEST
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Reseller Resources
Enetica's services are unmatched by any .au registrar. We are so confident
about the strength and sophistication of our systems that we have provided
access in advance.
The range of functionality offered in the web interface is impressive.
Please take a few moments to see how easy it is to use. The client
code is fully customisable, and is available for download immediately.
Have a look at the web interface at:
http://www.enetica.com.au/server-live/rwi.cgi
(user=guest / password=enetica)
Download the client code in TAR-GZIP format at:
http://www.enetica.com.au/download/Enetica_RCL_2.0.tar.gz
To place the Enetica Official Reseller badge on our site visit:
http://www.enetica.com.au/default.cgi?action=link
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Enetica
Wholesale
Partner Program
Why choose Enetica?
• |
Instant Setup and Activation on all accounts |
• |
99.9% uptime guarantee |
• |
30 Day unconditional money back guarantee |
• |
Website backups every hour |
• |
24 Hour Monitoring of all our servers |
• |
Online movie tutorials |
• |
Unlimited Support
Online knowledge base, video tutorial, phone and email
support |
• |
100% Australian
All our staff and hardware are located in Australia |
• |
Flat rate pricing, No Hidden Fees |
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