Enetica - Australian web hosting and accredited domain name registrar
 
auda accredited domain name registrar nz accredited registrar - new zealand domain names Enetica - Domain Name Registration Australia from Australia's first auDA accredited registrar


Frequently Asked Questions
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Who is Enetica?
How long does it take to setup a reseller account?
What payment methods do you accept?
Is GST (Goods and Sales Tax) included in your pricing pages?
Why are your prices so cheap?
Are all your servers really located in Australia?
What happens if I go over my bandwidth limits?
Can I upgrade my web hosting plan? Does any cost apply?
I'm an existing customer and i can't find my plan details...


Who is Enetica?

Enetica was the first fully accredited .au registrar and began trading at 10:00 am on the 1st of July 2002. Enetica is now ICANN, auDA and .nz accredited. We have over 600 wholesale partners and hold over 90,000 domain registrations. Enetica’s founders have been working in the web hosting industry for more than 10 years.


How long does it take to setup a reseller account?

Reseller accounts are usually setup within 48 hours of you submitting your application form. You will be sent a welcome email which includes your username and password. You will then need to make an initial deposit. Once you've done this, you will be able to start registering domains straight away.

 


What payment methods do you accept?

Enetica accepts Visa, MasterCard or a Cheque/Money Order for retail domain orders.
We do not accept bank transfers. Cheques should be made out to Enetica Pty Ltd and sent to:

Enetica Pty Ltd
PO Box 245
PARRAMATTA NSW 2124
AUSTRALIA


Is GST (Goods and Sales Tax) included in your pricing pages?

Yes, all our prices are in Australian Dollars and include a 10% GST.


Why are your prices so cheap?

Enetica has continuously worked on improving our systems to make things easier, automated and more efficient for us, our resellers and our retail customers. Due to this and Enetica's overall popularity we are able to offer quality hosting at a competitive price.


Are all your servers really located in Australia?

All of our servers are located in Sydney, Australia and are owned and managed in house. Our own sys-admin and developer teams are responsible for the design, maintenance and 24x7 monitoring of all systems and services.


What happens if I go over my bandwidth limits?

We have a no hidden fee policy and we won’t charge or fine you for any over usage of your account. If our system detects that you are getting close to your limits, reminders will be sent to you automatically by email. Your reseller interface will also allow you to accurately monitor all aspects of your account usage.
If despite the reminders, your total monthly bandwidth exceeds your limit, your client sites will be taken off-line until the next reset. Bandwidth limits are reset every 1st day of the month.


Can I upgrade my reseller hosting plan? Does any cost apply?

You can upgrade to a more powerful hosting plan anytime at no extra cost.
Just call our support team on 1300 720 043 (or email sales@enetica.com.au) and let them know which plan you wish to switch to. You won’t lose any of your existing credit: any unused amount of time paid for will automatically be credited and go towards your new hosting plan.


I'm an existing customer and I can't find my plan details...


If your reseller plan is not listed on our reseller hosting page, then it is probably part of our old reseller plans.

 

Enetica Wholesale
Partner Program

 

Why choose Enetica?

24 Hour Monitoring of all servers
Online movie tutorials
Unlimited Support
Online knowledge base, video tutorial, phone and email support
100% Australian
All our staff and hardware are located in Australia
Flat rate pricing, No Hidden Fees



 

 

 
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